Cancellation & Refund Policy

Cancellation and Refund Policy

Data Plates Online is the best in class industry when it comes to return and cancellation policy. An order placed if want to cancel you should contact us within 24 - 48 hours when standard shipping is chosen. In case of Express Shipping, it you should contact us at the earliest within 24 hours so that we can process cancellation. After this timeframe, If the status of the order is packed then we'll charge a restocking fee to cancel. If the status is shipped then we'll not be able to cancel and refund. 

All returns must be made error and defect free. If you detect any kind of manufacturing defect in the products please do not make delay to contact us. Defective parts or in few circumstances whole product is replaceable. Return should be made within 30 days from the date of invoice.

Special Warranty Information

Used and Damaged Parts:  We are not responsible for exchange, refund and warranty consideration if in our opinion shows evidence of being used or subjected to improper handling, packaging or return shipping by the customer.

Note: We reserve the right to charge a restocking fee.

For defective parts, or for the products those get damaged during shipping, return shipping charges will be fully refunded or a replacement would be sent. Be careful while handling the products during installation or returning as damaged products cannot be returned to the supplier or sold to other customers. 

While returning back your product, make sure that it is securely packed and send it through regular post once the Return Merchandise Authorization has been issued.